Refund policy

To start a return, email us at hello@umbershoppe.com with your order number and we’ll send you a free return label. We accept returns for store credit within 14 days of delivery (in-store purchases: 14 days from purchase). Store credit never expires. Original shipping fees are not refunded.

Items must be new, unwashed and unworn, with original tags attached. We may decline a return that shows wear or washing, deodorant, makeup or self-tanner marks, stains, detached tags, hair, odor, damage or missing pieces.

Final sale, no returns or exchanges: vintage items, sale and discounted items, grab bags, and, for hygiene reasons, undergarments, swimsuits, jewelry and body lotions. Any other final-sale items are noted in the product description.